Life’s not always straightforward, and sometimes we lose our phones or change numbers without updating our BVN details. If you find yourself in this situation, You might begin to ask; can I retrieve my BVN with another number?
Well, you don’t panic in this case, you can still get your BVN, but you’ll need to go through a bit of a process. Read on as I’ll answer questions around the possibility of retrieving your BVN with another number. I’ll also highlight other possible methods to retrieve your BVN if you lost it as a result of any condition.
Can I Retrieve my BVN with Another Number?
No, you can’t retrieve your BVN with a different number. Just like you can’t open your house door with your neighbor’s key, you also can’t retrieve your BVN with a different number except the number you used when you enrolled for the BVN. This is a security measure to ensure that only you can access your BVN. Thus, the system only recognizes the registered number for BVN retrieval.
However, like I mentioned earlier that life is not always straightforward, we might lose our device that has the registered number or change numbers without updating our BVN details. If you find yourself in this situation, don’t panic. You can still get your BVN, but you’ll need to go through a bit of a process.
Warning: If your phone is stolen, change your BVN-linked number quickly! If someone else gets access to that number, they might use the USSD code to see your BVN, which means they could get into your bank account and withdaraw your money. Protect your money by acting fast!
How do I Retrieve my BVN with Another Number
Having stated that ‘you can’t retrieve your BVN with a different number’, you can simply change the phone number linked to your BVN. To do this, head over to any branch of the bank where you enrolled your BVN. Bring along some ID; your national ID, passport, or driver’s license works. The bank staff will verify your identity and then provide you with your BVN and at the same time change/update the phone number linked to the BVN.
READ ALSO: Code To Block Bank Account From Another Phone
Below are the steps to change your BVN-linked number:
- Visit any branch of your bank.
- Carry a valid ID (National ID, Voter’s Card, or International Passport).
- Request a phone number update.
- Fill out the provided form and submit it.
- Wait for a confirmation SMS (this may take 24–72 hours).
After you’ve been able to change the number linked to your BVN to a new number, you can now retrieve the BVN using the new number via the USSD code. You can now dial *565*0# from your new number to get your BVN.
Sometimes, we may need our BVN urgently maybe for a registration or to fill a form but because you’ve lost the BVN and the BVN linked number again, you can’t proceed with your registration or fill the form; here are quick ways to get your BVN:
- Check from your Bank Mobile App
- Check old bank emails – Some banks include BVN in account opening emails.
- Look at old bank statements – Your BVN may appear in older transactions.
How to Check Your BVN Using a Bank Mobile App
Most banks allow you to retrieve your BVN through their mobile banking apps. If you’ve already registered on your bank’s app, you can log in and find your BVN under your account details. Here are the steps to retrieve BVN via Mobile Banking App
- Open your bank’s mobile app.
- Log in with your credentials.
- Navigate to “Account Information” or “Profile.”
- Locate your 11-digit BVN displayed there.
If you haven’t set up mobile banking yet, this method won’t work, but you can explore other options below.
NOTE: Checking your BVN through bank mobile app is just a quick step, if you’ve lost your BVN linked number, go to a bank branch to change the linked number at your earliest convenience for more security
Frequently Asked Questions aqs
Can You Use Another Number for *565*0#?
No, the USSD code only works on the number linked to your BVN.
Can I retrieve my BVN with a different number using USSD?
No, the USSD method only works with the phone number linked to your BVN. If you’ve lost access to it, you’ll need to check your BVN through your bank’s mobile app, internet banking, or by visiting a branch.
READ ALSO: Opay USSD Code for Transfer and Other Transactions
Can I get my BVN online without my registered number?
Yes, if your bank offers internet banking or a mobile app, you can log in and find your BVN under account details. If this option isn’t available, you’ll need to contact your bank’s customer service or visit a branch.
What documents do I need to retrieve my BVN without my phone number?
You’ll need a valid ID (such as a national ID card, driver’s license, or international passport) and possibly your account details to verify your identity before the bank provides your BVN.
What should I do after retrieving my BVN?
Once you’ve retrieved your BVN, update your phone number with your bank to avoid future issues. This ensures you can access services like USSD banking and SMS alerts without any disruptions.
What to Do If You Still Can’t Retrieve Your BVN
If you cant retrieve your BVN, your best bet is to visit your bank with a valid ID. Some banks may also request a recent bank statement as additional proof. Provide all other documents required of you to prove ownership of the BVN, the bank should them retrieve it for you.
Can I retrieve my BVN at any bank, or must it be my bank?
Your BVN is linked to all your bank accounts, but only the bank where you registered can retrieve it for you. Visit any branch of your bank with a valid ID for assistance.
Note: Someone else CAN’T retrieve your BVN on your behalf at the bank. BVN retrieval is strictly personal for security reasons. You must visit the bank in person with a valid ID to retrieve it.
READ ALSO: Palm Pay USSD Code For Transfer And Other Transactions
Conclusion
Losing access to your phone number can be stressful, especially when you need something as important as your BVN. However, without your registered number, you can still retrieve your BVN through your bank’s mobile app, or by visiting a branch with a valid ID.
If you’re in a hurry, walking into your bank is the fastest option. The staff will confirm your identity and give you your BVN on the spot. If that’s not convenient, try reaching out through customer service via email, or a phone call. Some banks may have other secure options, so always check with them.
Once you’ve retrieved your BVN, update your phone number with your bank as soon as possible. This way, you won’t have to deal with the same issue again. And if you haven’t already, save your BVN in a secure place, maybe in your phone’s notes or a password manager.
At the end of the day, your BVN is meant to make banking easier, not harder. Even if you lose access to your number, you’re not locked out. Just follow the right steps, and you’ll have your BVN back in no time!
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